All Collections
Technical
WooCommerce Fetchify plugin incompatible archive error
WooCommerce Fetchify plugin incompatible archive error
Updated over a week ago

Encountering the 'incompatible archive' error while adding the Fetchify plugin to WordPress can occur due to various factors. Below are some steps to troubleshoot and resolve this issue:

1. Fetchify Plugin ZIP Upload

Confirm that you are uploading the Fetchify plugin as a zip file and ensure that you upload the entire ZIP file without extracting it beforehand.

2. Correct Installation Method

Use the WordPress admin dashboard to install the WooCommerce plugin. Navigate to 'Plugins' -> 'Add New', and then click on the 'Upload Plugin' button. Select the WooCommerce ZIP file and click 'Install Now.'

3. WordPress and PHP Versions

Ensure that your WordPress installation and PHP versions are up-to-date.

4. Plugin Conflicts

Deactivate other plugins and switch to a default WordPress theme (such as Twenty Twenty-One) to identify any conflicts with other plugins or your theme.

5. WordPress Debugging

Enable WordPress debugging to receive more detailed error messages. Add the following lines to your wp-config.php file:

define('WP_DEBUG', true);

define('WP_DEBUG_LOG', true);

define('WP_DEBUG_DISPLAY', false);

Then try to add the plugin again.

Next, check the wp-content/debug.log file for any error messages related to the plugin installation.

If you still encounter any issues, please contact us with the contents of wp content/debug.log.

Did this answer your question?