Advice and support from Fetchify
Shopify
How do I cancel my subscription?

We're sorry you're thinking of leaving. We'd love to keep you as a customer, but we understand that's not always the right fit.


Our subscription plans do require a termination notice period of either 30 days for monthly plans or 90 days for annual and custom plans. To get things moving, simply get in touch with our team at [email protected], and we'll take care of the rest.


Before you go, though, it might be worth considering whether a change in your subscription could work better for you instead:

  • On a monthly plan? Switching to annual could save you money.
  • On an annual plan? Switching to monthly gives you more flexibility.
  • Using more or less than expected? You can increase or decrease your subscription at any time to better match your usage. Simply log in to your account, find the Auto-Renew box on the home screen, click Change Plan, and select the new pack size. This will apply right after your current pack ends.


If you'd like to talk any of this through first, our team is always happy to help. Just drop us a line at [email protected]. Our team is always happy to help.

Did this answer your question?